1 - What is the difference between monitoring and traceability?

2 - What are the technologies shipped?

3 - What are the support points?

4 - How are the Journeys followed up?

5 - Can I view one or more vehicles via the Internet?




1 - Traceability:
Starting with information and data of the operation, an exclusive risk management plan is created respecting the transport particularities and operations of each customer. Data collection of routes, indication of support points, stoppages, provisioning, overnight stays, mechanical/electric services, data collection of the risk areas, creation of an electronic fence, among others, are handled in the risk management plan, providing support to the operation of traceability executed by the Opentech office 24hours. In the traceability, if it is the case, the system Rastrear (software) accepts and checks the norms for values and products shipped determined by the insurance policy. This checking avoids that through error or ignorance of those involved, there are shipments and journeys which are not covered by the insurance RCF-DC.

Monitoring:
Vehicles fitting the condition of monitoring have the signals of their equipment lodged in integral time in the Opentech office 24 hours. The office, upon being activated by the driver or a duly authorized person, will provide information and help, as the requirement indicates.
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2 – The traceability equipment installed in the vehicles allows their movement and position to be followed up. In some models, one can act remotely on some parts of the vehicle, such as: opening and closing the trunk, allowing the uncoupling of the trailer, blocking the vehicle, etc.


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3 - Points known and geographically indicated (coordinated) on the routes which can be used as a reference of localization and support (gas stations, restaurants, fiscal control points).


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4 – By means of an application on the Web, the customer informs Opentech of all the features of the vehicle and data of the journey. As soon as this information is received, the tracing of the vehicle and its load starts.


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5 - Yes. At the Opentech site, the customer will have access (password) to the general report of the fleet, listing the last position of all the vehicles which are traveling. The positioning made available is online, i.e. the last position received in the Opentech traceability office.
The customer will also be able to inquire about specific journeys, from the start to the end, accompanying all the route traveled. The reference points and all the highways traveled will be viewed directly on the map.
Having control of the cargo (knowledge), the customer will have access, for the purposes desired (mainly logistics), to the exact localization of the vehicle and goods transported, providing valuable information to the consignee of the cargo shipped. 

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